![]() ![]() If you still need help, select Contact Support to be routed to the best support option.Īdmins should view Help for OneDrive Admins, the OneDrive Tech Community or contact Microsoft 365 for business support. You'll need to complete this for your personal OneDrive and OneDrive for work or school.įor help with your Microsoft account and subscriptions, visit Account & Billing Help.įor technical support, go to Contact Microsoft Support, enter your problem and select Get Help. One drive will prompt to Choose One Drive Folder Location. Enter you One Drive User Name and Password and Click Next. One Drive will ask you to re-login to your account. Now go to OneDrive Preferences and Unlink Account. Make sure you don't move it, Moving might cause OneDrive app to crash. See Choose which OneDrive folders to sync to your computer for more information. Copy the OneDrive Folder to New Location. If you had chosen to sync only some folders before the reset, you'll need to do that again once sync has completed. Select Use this location, and then finish setting up OneDrive. You'll see a message letting you know that the OneDrive folder in the new location already has files in it. Select Change Location, choose the new folder location, and then select OK. Go back to the OneDrive setup screen, select Get started, and then follow the instructions until you get to the screen where you can change your OneDrive folder's location. Note: For more information, see Install OneDrive on an external drive. ![]()
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